[re]DESIGN
  1. [re]DESIGN
  2. Artist Anywhere Service Desk

Artist Anywhere Service Desk

Welcome to the Artist Anywhere Service Desk! You can raise a request to our Team here.

  • Technical Support Request

  • Failed Delivery

  • Feature / Customization Request

Powered by Jira Service Management
{"xsrfToken":"41038ac6410db2d8041cf203c4cab67a7df24e65_lout","branding":{"id":"4","key":"aasm","name":"Artist Anywhere Service Desk","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/70ac50b7-0510-4b08-abdd-c79210a0af25/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZTM5Yjc0OS05NjcyLTQzY2EtOWU3My04Nzc2Yzk2MmY5YmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjcwYWM1MGI3LTA1MTAtNGIwOC1hYmRkLWM3OTIxMGEwYWYyNSI6WyJyZWFkIl19LCJleHAiOjE3NTI2NTA2NjYsIm5iZiI6MTc1MjY1MDA2Nn0.NLBnpZhiSJcNpSdWvtxpxBOyV5pRcm9liVrTGyb8BNE&client=4e39b749-9672-43ca-9e73-8776c962f9bd&mode=fit","logoId":"70ac50b7-0510-4b08-abdd-c79210a0af25","isLogoAvailable":true,"helpCenterTitle":"Welcome to the [re]DESIGN Customer Service Desk","sharedPortalName":"[re]DESIGN","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the [re]DESIGN Customer Service Desk","sharedPortalName":"[re]DESIGN","localeDisplayName":"English (United States)"},"fr-FR":{"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#131616","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"aasm","projectId":10076,"serviceDeskId":4,"name":"Artist Anywhere Service Desk","description":"<p>Welcome to the Artist Anywhere Service Desk! You can raise a request to our Team here.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","reqTypes":[{"id":"74","name":"Failed Delivery","descriptionHtml":"","callToAction":"Failed Delivery","introHtml":"","icon":10546,"iconUrl":"https://service.desk.redesign-group.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10546","groups":[20],"key":""},{"id":"73","name":"Feature / Customization Request","descriptionHtml":"","callToAction":"Feature / Customization Request","introHtml":"","icon":10469,"iconUrl":"https://service.desk.redesign-group.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[20],"key":""},{"id":"52","name":"Technical Support Request","descriptionHtml":"","callToAction":"Technical Support Request","introHtml":"","icon":10472,"iconUrl":"https://service.desk.redesign-group.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[20],"key":""},{"id":"38","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10561,"iconUrl":"https://service.desk.redesign-group.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10561","groups":[],"key":""},{"id":"334","name":"Project","descriptionHtml":"","callToAction":"Project","introHtml":"","icon":10636,"iconUrl":"https://service.desk.redesign-group.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10636","groups":[],"key":""},{"id":"335","name":"Project Tasks","descriptionHtml":"","callToAction":"Project Tasks","introHtml":"","icon":10636,"iconUrl":"https://service.desk.redesign-group.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10636","groups":[],"key":""},{"id":"258","name":"Slack Request","descriptionHtml":"","callToAction":"Slack Request","introHtml":"","icon":10583,"iconUrl":"https://service.desk.redesign-group.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10583","groups":[],"key":""}],"reqGroups":[{"id":20,"name":"Artist Anywhere"}],"orderMapping":{"22":[52],"26":[52],"20":[52,74,73],"21":[52]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ART","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ZTM5Yjc0OS05NjcyLTQzY2EtOWU3My04Nzc2Yzk2MmY5YmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA3NiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTI2NTEyNjYsIm5iZiI6MTc1MjY1MDA2Nn0._883pIqtlgDDXA24YcSJbvIFuaWiAG_u_9GeV7fKDqc","targetCollection":"upload-project-10076","endpointUrl":"https://api.media.atlassian.com","clientId":"4e39b749-9672-43ca-9e73-8776c962f9bd","tokenDurationInMins":20}},"sharedPortal":{"name":"[re]DESIGN","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://redesigngroup.atlassian.net/wiki","kbLinkDomainURLs":["https://jira.internal.redesign-group.com","https://service.desk.redesign-group.com","https://redesigngroup.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=redesigngroup","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"41038ac6410db2d8041cf203c4cab67a7df24e65_lout","baseUrl":"https://service.desk.redesign-group.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://jira.internal.redesign-group.com","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"4e39b749-9672-43ca-9e73-8776c962f9bd","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"e06af64abd1a481bad27dba07bc64dfb","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}